Who can do what
Everyone you invite joins as an Admin. Admins can do everything in the account — run scans, manage sites, invite and remove other members, change account settings — with one exception: the plan and billing always belong to the account Owner. Every account has exactly one Owner, and the Owner can never be removed or demoted.Inviting a colleague
1
Open Settings > Team and click Invite
Enter your colleague’s email address. If that email already belongs to an
Onsomble account, we’ll tell you straight away — an account can only belong
to one team.
2
They receive an invitation email
It names you and your account, so they know exactly what they’re joining.
The link inside is personal to them and expires after seven days.
3
They accept and land in your account
The acceptance page locks in their invited email and lets them prove it’s
theirs with a password, Google, or an emailed sign-in link. No separate
email confirmation, no onboarding — they arrive straight in the account,
ready to work.
Seats
The count at the top of the page shows how many seats you’re using. A seat is taken by every member and every outstanding invitation, so an invite you sent yesterday counts even before it’s accepted. Expired invitations stop counting until you resend them. When every seat is taken, inviting pauses. Upgrading the plan is the Owner’s action — Owners see the upgrade path right on the page, and plan options are at onsomble.ai/pricing. Dropping to a smaller plan never removes anyone; it only pauses new invitations until you’re back under your allowance.Managing invitations
Outstanding invitations are listed with the members, marked Pending or Expired: Resend — issues a fresh link and cancels the old one. Use it when the email was lost or the link expired. Revoke — cancels the invitation immediately. A revoked link stops working the moment you click.Removing someone
Open the menu on a member’s row and choose Remove from team. Their access ends immediately — but removal is not deletion: Their work stays. Every scan and change they contributed remains in your account, still attributed to them by name. Their login survives. They can be invited into another account — or back into yours — at any time, and they can create an account of their own.Nobody can remove the account Owner, and you can’t remove yourself. If you’re
handing an account over entirely, contact support.
If you’re signed in without an account
After being removed from a team — or if you signed in before accepting an invitation — you’ll see a screen explaining that you’re not part of an account right now. Invitations always arrive by email, so accept from the link in that email to join a team, or create an account of your own from the same screen.What’s next
Plans and entitlements
How plan allowances work across seats, sites, and scans.
Profile and organisation
Your own details, and the account’s name and profile.